Digital Products:

1. Delivery of Digital Products:

• Upon successful payment, digital products such as software licenses, downloadable content, and access to online services will be delivered electronically to the email address provided during the purchase process.

• You will receive a confirmation email with instructions on how to access and download your digital products.

2. Refunds for Digital Products:

• Refunds for digital products will be considered on a case-by-case basis.

• To request a refund, please contact our support team at haziquekola@gmail.com within 14 days of the purchase date, providing a valid reason for the refund request.

• Refunds may be issued if the product is found to be defective, or if there are technical issues preventing its proper use.

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Consultancy Services:

1. Service Delivery:

• Our consultancy services will be provided as agreed upon in the contract or statement of work.

• Timelines and milestones for services will be discussed and agreed upon before the commencement of the project.

2. Cancellation or Postponement of Services:

• If you wish to cancel or postpone the agreed-upon services, please notify us in writing at least 14 days before the scheduled start date.

• Depending on the nature and progress of the project, cancellation or postponement may incur fees or result in a prorated refund.

3. Quality of Service:

• We strive to deliver high-quality consultancy services. If you are unsatisfied with the quality of our services, please contact our support team at haziquekola@gmail.com to discuss your concerns.